Terms of delivery

Delivery service is free in ElleLet. Here below is our delivery process:

  1. ElleLet receives the order.
  2. ElleLet will process and dispatch the order within 3 days.
  3. Free delivery over $150 (SF express store/ self-access point/ business address). Residential address will have free delivery above $490.
  4. Once product is dispatched, ElleLet will update the order with a tracking number. Email notification will be sent to customers.
  5. Delivery Timeline is normally as follows:
    • Hong Kong: 1-2 working days from dispatch

If you have any further questions, please do not hesitate to contact us.